Browsing by Author "Riquelme, Andrea"
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- ItemA Study on Information Disorders on Social Networks during the Chilean Social Outbreak and COVID-19 Pandemic(2023) Mendoza Rocha, Marcelo; Valenzuela Leighton, Sebastián Andrés; Núñez-Mussa, Enrique; Padilla Arenas, Fabián; Providel, Eliana; Campos, Sebastián; Bassi, Renato; Riquelme, Andrea; Aldana, Valeria; López, ClaudiaInformation disorders on social media can have a significant impact on citizens’ participation in democratic processes. To better understand the spread of false and inaccurate information online, this research analyzed data from Twitter, Facebook, and Instagram. The data were collected and verified by professional fact-checkers in Chile between October 2019 and October 2021, a period marked by political and health crises. The study found that false information spreads faster and reaches more users than true information on Twitter and Facebook. Instagram, on the other hand, seemed to be less affected by this phenomenon. False information was also more likely to be shared by users with lower reading comprehension skills. True information, on the other hand, tended to be less verbose and generate less interest among audiences. This research provides valuable insights into the characteristics of misinformation and how it spreads online. By recognizing the patterns of how false information diffuses and how users interact with it, we can identify the circumstances in which false and inaccurate messages are prone to becoming widespread. This knowledge can help us to develop strategies to counter the spread of misinformation and protect the integrity of democratic processes.
- ItemThe Threat of Misinformation on Journalism’s Epistemology: Exploring the Gap between Journalist’s and Audience’s Expectations when Facing Fake Content(2024) Núñez Mussa, Enrique; Riquelme, Andrea; Valenzuela Leighton, Sebastián Andrés; Aldana, Valeria; Padilla, Fabián; Bassi, Renato; Campos, Sebastián; Providel, Eliana; Mendoza, MarceloThis study analyzes the discourse of reporters, editors and audiences in focus groups and in-depth interviews, examining the expectations on journalists when facing misinformation. While both groups agree that journalistic information is critical, how this expectation is met varies. On the one hand, the audience’s way of knowing involves diverse assessments regarding valuable information; also, they are dubious about journalists’ intentions. On the other hand, journalists exhibit a limited understanding of the audience’s informational needs and encounter practical challenges in rigorously fact-checking, affecting their authority in knowledge generation. The study proposes a discussion on acknowledging their complex epistemologies to benefit mutual understanding. Doing this can establish structural support for journalistic information, contributing to trust in journalism when challenged by sources spreading misinformation.