Browsing by Author "Galvez Johnson, Myrna"
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- ItemExpo Adulto Mayor UCGalvez Johnson, Myrna
- Item¿Qué ocurre con la confianza cuando los gobiernos locales se vuelven virtuales?: Explorando los determinantes de la confianza en sitios web municipales en Chile(2016) Somma González, Nicolás Manuel; Labarca Encina, Claudia; Galvez Johnson, Myrna; Godoy Etcheverry, Sergio JoséThis article explores the formation of trust among local Chilean government websites (municipalities) and their stakeholders, as well as their relationship with the real local government. The results show a prevalence in the trust of the virtual environment, the determining factors are therefore analyzed. The article is based on a mixed methodology: a survey to Internet users in Santiago, focus groups and interviews.