Towards an enriched framework of service evaluation for pedestrian and bicyclist infrastructure: acknowledging the power of users' perceptions

dc.contributor.authorRodriguez-Valencia, Alvaro
dc.contributor.authorVallejo-Borda, Jose Agustin
dc.contributor.authorBarrero, German A.
dc.contributor.authorOrtiz-Ramirez, Hernan Alberto
dc.date.accessioned2025-01-20T22:02:03Z
dc.date.available2025-01-20T22:02:03Z
dc.date.issued2022
dc.description.abstractMore and more cities worldwide are striving for sustainability and livability. Measuring the service or performance of local-scale spaces for pedestrians and bicyclists to better understand how to provide "walkable" and "bikeable" environments is key in this endeavor to enhance active transportation. These pedestrian and bicycle service or performance indicators, such as Level of Traffic Stress or Level of Service, relate measurable characteristics with a perceived proxy of the performance or service, such as comfort, satisfaction, or quality of service (QoS). The purpose of this study is to propose and validate a framework that integrates user-oriented inputs to the existing traditional supply-oriented variables to explain the QoS in segment roadways in urban environments for active modes. The conceptual framework underlying this study considers the contribution of individual perceptions, in addition to the traditionally considered operational and geometry variables, to explain the perceived QoS of pedestrian and bicyclist infrastructure. The framework is tested via two separate and independent surveys for pedestrians and bicyclists. Evidence determined the relative importance of these supply-oriented and user-oriented factors to explain the QoS. The superior explanatory power of the perception variables and in terms of the variables that explain the individuals' perceived QoS justify the framework for both pedestrians and bicyclists.
dc.fuente.origenWOS
dc.identifier.doi10.1007/s11116-021-10194-4
dc.identifier.eissn1572-9435
dc.identifier.issn0049-4488
dc.identifier.urihttps://doi.org/10.1007/s11116-021-10194-4
dc.identifier.urihttps://repositorio.uc.cl/handle/11534/93926
dc.identifier.wosidWOS:000648497100001
dc.issue.numero3
dc.language.isoen
dc.pagina.final814
dc.pagina.inicio791
dc.revistaTransportation
dc.rightsacceso restringido
dc.subjectPerceptions
dc.subjectPedestrians
dc.subjectBicyclists
dc.subjectExperience
dc.subjectUser centered
dc.subjectActive transportation
dc.subject.ods11 Sustainable Cities and Communities
dc.subject.odspa11 Ciudades y comunidades sostenibles
dc.titleTowards an enriched framework of service evaluation for pedestrian and bicyclist infrastructure: acknowledging the power of users' perceptions
dc.typeartículo
dc.volumen49
sipa.indexWOS
sipa.trazabilidadWOS;2025-01-12
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