Organizational Improvement Through Standardization of the Innovation Process in Construction Firms
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Date
2012
Journal Title
Journal ISSN
Volume Title
Publisher
TAYLOR & FRANCIS LTD
Abstract
The purpose of this article is to identify the drivers, success factors, benefits, and barriers to innovation in a medium size construction firm with a standardized innovation management system. The case study method is used to compare theory to reality from different perspectives, building explanations from a Spanish contractor observed over a three year period. Findings suggest that innovation management can be standardized, which leads to an organizational improvement for the company, and at the same time this improvement facilitates organizational problem-solving on a regular basis, increasing technical capabilities, knowledge management, business profit, and client satisfaction. The framework described in this research aims to provide guidance for managers, thus they can innovate in a systematic way; however, this exploratory study has still to be validated by empirical investigations on a larger scale through a significant number of certified companies, which is currently not yet the case in the Spanish construction industry.
Description
Keywords
Competitiveness, Construction, Innovation, Organizational Improvement, Standardization, TOTAL QUALITY MANAGEMENT, R-AND-D, STRATEGIES, COMPANIES, LEAD