Co-design of a Mobile App for Engaging Breast Cancer Patients in Reporting Health Experiences: Qualitative Case Study

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dc.contributor.authorTaramasco, Carla
dc.contributor.authorRimassa, Carla
dc.contributor.authorNoel, Rene
dc.contributor.authorStorm, Maria Loreto Bravo
dc.contributor.authorSanchez, Cesar
dc.date.accessioned2025-01-20T17:21:22Z
dc.date.available2025-01-20T17:21:22Z
dc.date.issued2023
dc.description.abstractBackground: The World Health Organization recommends incorporating patient-reported experience measures and patient-reported outcome measures to ensure care processes. New technologies, such as mobile apps, could help report and monitor patients' adverse effects and doubts during treatment. However, engaging patients in the daily use of mobile apps is a challenge that must be addressed in accordance with the needs of people.
dc.description.abstractObjective: We present a qualitative case study documenting the process of identifying the information needs of breast cancer patients and health care professionals during the treatment process in a Chilean cancer institution. The study aims to identify patients' information requirements for integration into a mobile app that accompanies patients throughout their treatment while also providing features for reporting adverse symptoms.
dc.description.abstractMethods: We conducted focus groups with breast cancer patients who were undergoing chemotherapy (n=3) or who completed chemotherapy between 3 months and 1 year (n=1). We also surveyed health care professionals (n=9) who were involved in patient care and who belonged to the oncology committee of the cancer center where the study took place. Content analysis was applied to the responses to categorize the information needs and the means to satisfy them. A user interface was designed according to the findings of the focus groups and was assessed by 3 trained information system and user interaction design experts from 2countries, using heuristic evaluation guidelines for mobile apps.
dc.description.abstractResults: Patients' information needs were classified into 4 areas: an overview of the disease, information on treatment and day-to-day affairs, assistance on the normality and abnormality of symptoms during treatment, and symptoms relevant to report. Health care professionals required patients to be provided with information on the administrative and financial process. We noted that the active involvement of the following 4 main actors is required to satisfy the information needs: patients, caregivers, social network moderators, and health professionals. Seven usability guidelines were extracted from the heuristic evaluation recommendations.
dc.description.abstractConclusions: A mobile app that seeks to accompany breast cancer patients to report symptoms requires the involvement of multiple participants to handle the reports and day-to-day information needs. User interfaces must be designed with consideration of the patient's social conventions and the emotional load of the disease information.
dc.fuente.origenWOS
dc.identifier.doi10.2196/45968
dc.identifier.issn1438-8871
dc.identifier.urihttps://doi.org/10.2196/45968
dc.identifier.urihttps://repositorio.uc.cl/handle/11534/91454
dc.identifier.wosidWOS:001115692900001
dc.language.isoen
dc.revistaJournal of medical internet research
dc.rightsacceso restringido
dc.subjectcancer
dc.subjectregistration systems
dc.subjectpatient-reported outcome measures
dc.subjectpatient-reported experience measures
dc.subjectsoftware analysis and design
dc.subjectcancer patient report
dc.subjectadverse event reporting
dc.subjectquality of life
dc.subjecteHealth
dc.subjectmHealth
dc.subjectmobile health
dc.subject.ods03 Good Health and Well-being
dc.subject.odspa03 Salud y bienestar
dc.titleCo-design of a Mobile App for Engaging Breast Cancer Patients in Reporting Health Experiences: Qualitative Case Study
dc.typeartículo
dc.volumen25
sipa.indexWOS
sipa.trazabilidadWOS;2025-01-12
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